Privacy Policy for CreatorWX

Last Updated: January 2025

Thank you for visiting CreatorWX ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website and services (the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address to send you important information regarding your account, alerts, updates, and communication.
Payment Information: We collect payment details to process your subscription payments securely. However, we do not store your payment information on our servers. Payments are processed securely by Stripe.
Platform Preferences: We collect information about which content platforms you create for (YouTube, TikTok, Instagram, Podcast) to personalize your dashboard experience.
Saved Topics & Alerts: We store your saved topics and alert preferences to provide the Service functionality.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

1.3 Data We Do NOT Collect

We do not collect or store creator names, channel names, podcast host names, or any personally identifiable information about third-party content creators. Our trend analysis is aggregated and anonymized.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:
- Providing trend analysis and content opportunity signals
- Processing subscription payments
- Sending alerts about trending topics in your selected niches
- Improving and personalizing the Service
- Communicating important updates about your account

3. Data Sharing

We do not sell, trade, or rent your personal information to others. We may share your data with:
- Stripe: For secure payment processing
- Supabase: For secure data storage and authentication
- Vercel: For hosting the Service

These third parties are bound by their own privacy policies and data protection obligations.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us.

5. Children's Privacy

CreatorWX is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

6. Your Rights

You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: support@creatorwx.com

By using CreatorWX, you consent to the terms of this Privacy Policy.